Thank you for shopping at https://ffoztmvo.shop operated by Haozheng Wuhan E-commerce Co., Ltd. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
1. Order Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
You will receive a confirmation email once your order has been processed and shipped.
During high-volume seasons or sales events, processing may take slightly longer.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Availability |
|---|---|---|
| Standard Shipping | 7–15 business days | Most international locations |
| Express Shipping | 3–7 business days | Selected regions only |
Note: Delivery times are estimates and may vary depending on your location, customs processing, or carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location, selected shipping method, and order weight.
Free shipping may be offered on select orders or promotions — check our website for current offers.
4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and link. You can monitor the shipping status directly through the courier's tracking portal.
If you haven’t received a tracking number within 5 business days after your order confirmation, please contact our support team.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country’s regulations.
These charges are not included in the item price or shipping cost.
Haozheng Wuhan E-commerce Co., Ltd. is not responsible for any customs fees or delays.
Please contact your local customs office for more information.
6. Incorrect or Undeliverable Addresses
Please ensure your shipping address is complete and accurate at checkout. We are not responsible for:
Orders shipped to incorrectly provided addresses
Lost or delayed items due to address errors
Additional charges for re-shipping returned or undeliverable items
7. Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us immediately at [email protected]. We will work with the shipping carrier to investigate and, if necessary, send a replacement or process a refund.
8. Contact Us
For any questions about shipping or delivery, please reach out to us:
Haozheng Wuhan E-commerce Co., Ltd.
📍 Room A1, Warehouse B-4, Prologis Hengtian Logistics Park,
Hengdian, Huangpi District, Wuhan, Hubei Province / 430300, China
📧 Email: [email protected]
🌐 Website: https://ffoztmvo.shop
